EasyJet Flight Cancellation Compensation

How to get easyJet flight cancellation compensation?

What to do if your easyJet flight is cancelled?

What if you miss a connecting flight with easyJet? Can you get a new flight?

If your flight is cancelled within two weeks of the departure date, you may be entitled to compensation of up to 600 euros per person. Additionally, easyJet is required to take care of you by providing meals and, if the wait at the airport is extended, a complimentary hotel room. These rights are guaranteed to all easyJet passengers.

In this article, I delve into the specifics of easyJet’s flight cancellation compensation, outlining the eligibility criteria and the claims process.

Check flight compensation online.

EasyJet Flight Cancellation Compensation: UK/EU Rules

UK/EU flight cancellation compensation rules are very specific.

If you are notified of the cancellation 7 – 14 days before the scheduled time of departure:

• You choose a new flight offered by your airline, which departs not more than 2 hours before the original departure time and you reach your destination less than 4 hours after the original arrival time. In this situation, you are not entitled to flight cancellation compensation.
• In other situations, you are entitled to compensation.

If you are notified of the cancellation less than 7 days before the scheduled time of departure:

• You choose a new flight offered by your airline, which departs not more than 1 hour before the original departure time and you reach your destination less than 2 hours after the original arrival time. In this situation, you are not entitled to flight cancellation compensation.
• In other situations, you are entitled to compensation.

This compensation has to be paid to your bank account. You don’t have to accept any vouchers.

To receive compensation, your flight must be:

• Cancelled due to the fault of easyJet (e.g., technical issues or airline staff strike);
• Cancelled at the last minute (less than 14 days before departure);
• To/from Europe.

How much can you claim? See the flight cancellation compensation calculator below.

If your easyJet flight is delayed, you may be entitled to EasyJet flight delay compensation.

By Europe, European Union and EU here on this website we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland. This is where these European regulations work.

European Flight Cancellation Compensation Calculator (UK, EU, and EEA)

How much can you claim for an easyJet flight?

How much is easyJet flight cancellation compensation?

Compensation amounts depend on the distance between your departure and destination airports. The longer the flight, the more compensation from the airline you can get. The flight compensation rules are the same also for UK flights.

You can easily calculate flight compensation amount using this flight distance calculator.

When your destination is within the EU/UK:

When your destination is outside the EU/UK:

EasyJet flight cancellation compensation amounts are per passenger.

Kids, including infants traveling on infant tickets, can get the same amount as their parents.

How to Claim EasyJet Flight Cancellation Compensation?

Currently, there are two ways to claim compensation for flight cancellation – one simple, the other more complicated.

1. Contact easyJet customer service. Reach out to the airline via message or email, or fill in the easyJet flight cancellation compensation form on their website. Be persistent and remind them about your claim regularly. It may take a few months, often up to half a year, to receive the money.
2. Work with a European flight compensation company. Use our claim form, and experts will handle everything, from negotiations to legal actions if necessary.

Read more: How to Claim UK/EU Flight Compensation?

What to Do If Your EasyJet Flight Is Cancelled?

If your easyJet flight is cancelled, do this:

1. Firstly, check your email for any messages from easyJet. There should be an email with information on the cancellation and details of your options. EasyJet typically provides alternatives such as rebooking on the next available flight or obtaining a full refund for your cancelled flight.
2. Secondly, visit the easyJet website or use their app to choose a new flight or refund. Using the website or app is often faster than waiting in line or on hold.
3. Thirdly, be aware of your rights under EU Regulation 261/2004, which may entitle you to easyJet flight cancellation compensation depending on the cause of the cancellation and the timing of notification. Keep in mind that if your flight is cancelled due to technical issues with the airplane, staffing issues or airline staff strikes, you may be entitled to compensation for the cancelled flight. Remember to file a claim right after your trip. Besides, you can claim compensation for past flights as well.
4. If your flight gets cancelled while you’re at the airport, seek assistance from the airline as you are entitled to support. Not only you are entitled to a new flight (or full refund), but also for some other free services. Details below.

Read more: What to Do If the Airline Refuses to Pay Compensation?

Right to Care From EasyJet

If you have to wait at the airport due to cancellation, you have a right to care.

This rule applies to all easyJet flight delays and flight cancellations.

If you have to wait at the airport, you may have a right to care. This rule applies to all easyJet flight delays and cancellations, including issues beyond the airline’s control, known as extraordinary circumstances. Regardless of the cause, unless it’s your fault, you have these rights:

• If you have to wait an extra 3 hours, you are entitled to a meal, and access to emails or calls, usually provided as vouchers.
• If you have to wait overnight, easyJet must offer you a free hotel stay and free airport transfer to and from the hotel.

If you haven’t received these services, first contact easyJet to arrange them. If that doesn’t work, pay for these items yourself, keep the receipts, and file a claim for reimbursement later.

What If You Miss a Connecting Flight With EasyJet?

In 2024, there are two main scenarios.

First, if you booked connecting flights through Worldwide by easyJet, you have more protection. If you miss a flight, contact Dohop via email at service@dohop.com or by phone at:

UK: +44 1200 401410

Canada: +1 204 808 2377

US: +1 646 751 8693

France: +33 1828 81450

Denmark: +45 924 50182 (English-only support)

Sweden: +46 10 551 7674 (English-only support)

Netherlands: +31 208087086 (English-only support)

Germany: +49 511 957 39892

Spain: +34 911233251

Portugal: +351 308 802 310

Italy: +39 029 475 8543

Second, if you booked several separate flights, you are not as protected.

If you miss one due to a delay/cancellation on another, it’s your responsibility to buy a new ticket.

This applies to all these situations:

• easyJet – easyJet flights
• easyJet – Wizz Air flights
• easyJet – Ryanair flights
• and any other combinations

Regardless of the airline, it’s your responsibility. These are known as self-transfer flights.

No matter the airline, this is a self-transfer, and it is considered your responsibility.

Read more: Missed Self-Transfer Flight Compensation

EasyJet Travel Voucher? Can You Ask for a Bank Transfer?

Yes, you can refuse to accept an easyJet voucher.

If you are entitled to easyJet flight cancellation compensation, you don’t have to accept an easyJet voucher. European regulations state that you have the right to request a money transfer instead.

The same applies if you are getting a refund from easyJet. You don’t have to accept vouchers.

Here Are 4 Situations When You Can Get EasyJet Flight Cancellation Compensation

These are just a few examples to help you understand how it works; there are many more scenarios.

1. Cancelled easyJet flight from Geneva to Rome. If your flight from Geneva to Rome with easyJet is cancelled 1 day before departure due to technical issues with the airplane, you may be entitled to compensation of 250 euros since the distance is less than 1,500 km.
2. Cancelled easyJet flight from London to Agadir. If your easyJet flight from London to Agadir is canceled 2 weeks before departure due to the airline’s fault (e.g., poor planning), you could be entitled to compensation of up to 400 euros. Despite the UK not being in the EU, European compensation regulations still protect you.
3. Cancelled easyJet flight from Hurghada to Berlin Brandenburg. If your flight is cancelled 10 days before departure due to the airline’s fault (e.g., poor planning), you could be entitled to compensation of up to 400 euros. Since easyJet is a European airline, you could still claim compensation even if the flight isn’t from a European country.
4. Cancelled easyJet flight from Krakow to Paris Charles de Gaulle. If your flight is cancelled 7 days before departure due to airline staff strike, you may be entitled to compensation of 250 euros since the distance of this flight is less than 1,500 km.

It’s important to note that each situation will be evaluated individually and there may be exceptions based on certain circumstances. However, these are some common examples where passengers have successfully received easyJet flight delay compensation / flight cancellation compensation in the past.

Read more:

• Who Is Eligible for UK/EU Flight Compensation?
• Who Has a Right to Care and Assistance From an Airline?
• Can You Get Compensation if Your Flight Ticket Was Cheap?

Have you ever dealt with easyJet? Have you faced a flight cancellation with them? How did they handle it? Were you compensated for the cancellation?

Featured photo by Wayne Jackson from Pexels